Dear PPA Member,
Say it with me: "No."
It's often one of the first words that we learn. When we're young, we scream it from the top of our lungs. As we get older, we learn to temper ourselves and even find that we forget how to say it.
Still, how to effectively say no is one of the important lessons you can learn--not just in business, but in life. Successful businesspeople understand that saying no can help their business. It's hard to do, though, when you think that you must put your client first and always say yes.
This week's Vital Signs is a lesson in learning how to say no. Think of it as a refresher course, as I'm sure you had no trouble saying no to lima beans, or nap times, or...
Director of Member Value & Experience
P.S. Congratulations to Kimball Nelson of Colorado--the winner of the first iPad giveaway for participating in PPA's Benchmark Survey! Learn how you can participate and possibly win the next iPad: www.ppa.com/benchmark